e2e People Practices -|| Work Details

Case Details

LeAP – US and India Financial Hedge Fund Services

Mandate : Was to develop the middle management of the firm across their India locations as the business pipeline was healthy. High attrition in lateral hiring was a concern and hence immediate capabilities were needed to be identified and nurtured.

Outcomes we have achieved

  • 1. Scalability – increase of 30% capacity in operations that led to an aggressive BD push that resulted in closing on deals (47% of revenue)
  • 2. Attrition %age brought down by 5%
  • 3. Customer complaints brought down to 1%
  • 4. Promotion School

LeAP framework :

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