Life Sciences Company (US and India - Bangalore)

Mandate : To integrate the sales force with the rest of the firm as they were graduating from a product based sales effort to a ‘concept’ base sales effort. Our intervention was to kick-start the process of redefining practices within the system. Major challenges faced were communication protocols and team bonding. Feedback was also sought on key people as restructuring was underway.

Highlights :

The intervention was based on the broad theme of this initiative - "Connecting the Dots"

Curriculum developed for this program was based on concepts involving

• Communication as an enabler for effective team work
• Interpersonal Skills
• Team bonding & appreciating diversity
• Professional Etiquette

The methodology adopted was 'activity based learning' where structured activities to influence intended behaviour were introduced. Group learning was encouraged through collective presentations and we deployed role play / assessments / videos as aids in learning